Privacy Policy

1. Overview

Lingwell is a guided, AI-supported reflection tool designed to help users organize thoughts and prepare for meaningful conversations.

This Privacy Policy explains how Lingwell collects, uses, stores, and protects information when you use the Lingwell product.

By using Lingwell, you agree to the practices described in this Policy.

2. The Nature of the Service

Lingwell processes user-provided text using automated artificial intelligence systems to generate reflective responses. It is not a medical, psychological, or clinical service and is not intended to diagnose, treat, or manage health conditions.

Lingwell does not continuously monitor user content and is not designed to identify or respond to crisis situations.

3. Information We Collect

• Text you enter during sessions
• Lingwell-generated responses and summaries
• Session timestamps and duration
• Device, browser, and technical metadata
• Optional feedback you choose to provide

4. How Information Is Used

• Deliver and operate the Lingwell service
• Generate responses and summaries
• Maintain system performance and reliability
• Improve clarity, safety, and usability
• Conduct internal analytics and product development

Lingwell does not use identifiable personal content for advertising, resale, or training publicly available AI models.

5. AI Processing

Lingwell uses automated systems to process user inputs and generate outputs. Outputs are generated algorithmically and are not reviewed in real time by licensed professionals.

6. Data Sharing and Disclosure

Lingwell does not sell, rent, or lease user data. Information may be shared with trusted service providers solely to operate the service, or when required by law.

7. Data Security

Lingwell uses commercially reasonable safeguards including encryption in transit and at rest. No system can guarantee absolute security.

8. User Control and Sharing

Users control whether to share Lingwell-generated summaries. Lingwell does not automatically share user content or summaries with third parties.

9. Data Retention

Lingwell retains identifiable user data only as long as necessary to provide the service. Users may request deletion through Lingwell's website.

10. Children's Privacy

Lingwell is intended for users 18 years of age or older. Lingwell does not knowingly collect personal information from individuals under 18.

11. Changes to This Policy

Lingwell may update this Privacy Policy from time to time. Continued use of Lingwell constitutes acceptance of the updated Policy.

12. Contact

For questions, please contact Center for Linguistic Health LLC at support@lingwellhealth.com or via www.lingwellhealth.com.